I had a phone call out of the blue in August 2011, asking if I wanted to sell my time share week , I wanted not only to sell my week but I wanted to sell the whole time share. Trans-American Services (the phone caller) happy to assist. I gave them all the info to sell my time share with a cost of $1500.00 and 180 days to sell or my monies would be refunded. No problem. October 2011 I recieved a call from Trans-American proud to say that they sold the time share to Blue Star Resort relieving them of the need to refund me my fee to sell my time share and that I was to expect a call from Blue Star Resorts.
I recieved that call from Blue Star congratulating me that I had sold them or that they had made me an offer on my property for the sum of $33,879.00. Wow !! Only thing was that I needed to secure a "deposit of $2798.75 to ensure that the transaction was secure until all transfers of papers/deeds and monies were settled for myself and the buyer Blue Star. I agreed but the transaction for the m/c charge was a bit slower due to the fact that my credit card holder wouldn't let the transfer happen until I called to ok it.
Apparently I should have paid more attention to the reasoning of this action by the m/c company. No I assured them that I had sold my time share as promised by Blue Star Resort to ...blue Star . After a few tries the charge to my card went through, yahhhh I sold my white elephant my time share. At the time of the exchange of monies on my card I was told that within the month November 2011 I will be recieving a check or two by mail for the sum of $33,879.00 and the cost of the $2798.75 wow. I waited for 5 weeks, I should call Blue Star and see what the problem is and where is my payment for my time share.
I've oked investigations to look at my property statements. I've oked the release of my info to advertise my time share to Trans-American Services. I did my part. I really needed to sell my time share..I was relieved that I did so by myself. I was persauded to buy that time share while enjoying a week stay in Mexico with my now ex-boyfriend . I was proud to rid myself of something that I could not afford to enjoy. So I tried to phone the phone number supplied to me by the man that took my credit card info the same man that assured me that I had sold my time share to Blue Star. My goodness the phone number is now disconnected.
I called Sunset resorts pannicked to see if the ownership of my time share had changed??? No still in my name thanks goodness but where am I at with the sell of the TS?? Within 2 days I get an oit of the blue call from a TOMMY calling representing Blue Star, apparently their head office had been broken into and all of their records my records of my credit card along with all of their other clients info was comprimized by the theft. I now was given a code that I should use in case anyone was to call and ask me anything on my Blue Star transaction. I was given a new phone number to contact Blue Star but that everyone at Blue Star were on Christmas holidays for the next two weeks until January 8th 2012 actually. Ha as I stumble more I wait till January 9/2012 to call.
Answering machine. Left a message all the info that they needed and a sense of urgency to call me back. I did this several times. Leaving oddles of messages over and over again. Nothing happening. I left as many messages on Trans-American internet online help line haa haa help! I'm out $1500.00 from Trans-American Services $2798.75 from Blue Star and I still have a time share that I can't afford to enjoy. Be careful and don't be as naive as I am. People are not what they used to be. Quality in humans is not the same as it seemed to be before. And if it sounds too good to be true IT IS . I'm not leaving this outcome alone I'm going to pursue my options to refund what I have lost by this awful experience.