- Report: #342352
Report - Rebuttal - Arbitrate
Complaint Review: Trans Tech Merchant Group
Trans Tech Merchant Group201 Main Street, Suite 1000 Fort Worth, Texas U.S.A.
Trans Tech Merchant Group I was ripped off by Trans Tech Merchant Group with no signed contract Fort Worth Texas
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I contacted my bank and was told that if I came by the bank and signed an affadavit stating that they were not autorized to withdraw funds from my bank account, my money would be drawn back . I went to the bank and signed the Affadavit. They brought the money back and Trans Tech withdrew it again. My bank told me that there was nothing that they could do, it was between me and Trans Tech.
Trans Tech told me that the $424. was for a trade off for a new machine and that I would have to send the old one back to them and then they would place the funds back into my account. I sent the machine back by Federal Express. A few days passed and I called Trans Tech again. Trans Tech would not talk to me until my son called them because they said "the contract" was between Trans Tech and my son, even though the copy of the conract that my son had had not been signed,. Trans Tech told me that that they had a signed copy and that they would only talk to my son. I had my son, who is very ill, to contact them, and he did. Trans Tech told my son to write a letter cancelling the contract and they would reimburse the money that they had taken from my account plus the service fees would be sent back to my account. He immediately sent by Fax, a statement to cancel the contract.
I called the next week and was told that the refund was in process and that it should reach my bank within 5 to 7 work days. After seven work days passed, still no refund. I called Trans Tech regarding the refund and was told that a charge of $300 had been charged for a cancellation fee and that I was to receive $30. and that was all I would receive! The same female that I had talked to earlier regarding my refusal to sign a contract, I believe by the sound of her voice.
I have a copy of the unsigned contract, and witnesses to the fact of the conversation as to the hook up of the machine and its failure to work.
I have never been robbed at gunpoint but I know what it feels like to be robbed! I have also been told by Trans Tech and my bank that if they so choose, the Trans Tech Merchant Group can withdraw from any account that I may have now or in the future...if they so choose! Can the big corporations just take (rob) consumers?
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This report was posted on Ripoff Report on 06/20/2008 10:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Trans-Tech-Merchant-Group/Fort-Worth-Texas-76102/Trans-Tech-Merchant-Group-I-was-ripped-off-by-Trans-Tech-Merchant-Group-with-no-signed-con-342352. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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