• Report: #1100035

Complaint Review: Transamerica Life Insurance Company

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  • Submitted: Sun, November 17, 2013
  • Updated: Sat, April 19, 2014

  • Reported By: Jack — Rosenberg Texas
Transamerica Life Insurance Company
4333 Edgewood Road NE Cedar Rapids, Iowa USA

Transamerica Life Insurance Company Delay-Delay-Delay Cedar Rapids Iowa

*UPDATE Employee: Consumer Affairs

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 My mother in law had burial insurance with Transamerica Life Insurance. My wife is the beneficiary of the policy, after contacting them the third time, she was told that they had no record of my wife ever contacting them. We were assured that the documents that needed to be completed were in the mail, and would also be e-mailed to us. Delay-Delay Delay!


This report was posted on Ripoff Report on 11/17/2013 06:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Transamerica-Life-Insurance-Company/Cedar-Rapids-Iowa-52499/Transamerica-Life-Insurance-Company-Delay-Delay-Delay-Cedar-Rapids-Iowa-1100035. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
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#1 UPDATE Employee

Consumer Affairs

AUTHOR: Consumer Affairs - ()

At Transamerica nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your mother-in-laws information, such as her name, address and policy number to us at consumeraffairs@transamerica.com, by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.

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