- Report: #946974
Report - Rebuttal - Arbitrate
Complaint Review: transglobe-lighting.com
transglobe-lighting.comChicago, IL 60618 Chicago, Illinois United States of America
transglobe-lighting.com The Lighting Company Only received half of what I paid for, now they're no where to be found Chicago, Illinois
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I called them immediately and sent a number of emails in an attempt to fix the problem before the order was shipped...no one answered my calls and no one responded to my emails. I called again the next day and finally got someone on the phone. The problem was fixed.
A few days later I received my order. I opened the box only to find that transglobe-lighting.com only sent me half of a light fixture. They sent me the part that attaches to the ceiling, but no glass to cover the bulbs. What am I supposed to do with that? Again, I called them immediately and sent two emails. I still have not gotten anyone on the phone and no one has responded to my emails. I left one voicemail, and I'm unable to leave any others because their voicemail is now full (I wonder why).
My next step will be to file a complaint with the Better Business Bureau. I've ordered a lot of things online and I've never dealt with such a lack of professionalism. Their website reports that satisfaction is guaranteed and that they offer attentive customer service...don't believe it. This is the worst experience I've ever had dealing with an online company. Do not buy from these people!
This report was posted on Ripoff Report on 09/26/2012 12:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/transglobe-lightingcom/Chicago-Illinois-60618/transglobe-lightingcom-The-Lighting-Company-Only-received-half-of-what-I-paid-for-now-th-946974. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.