• Report: #1161134

Complaint Review: Transportation Corridor Agencies

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  • Submitted: Thu, July 10, 2014
  • Updated: Thu, July 10, 2014

  • Reported By: Upset citizen — Mesa Arizona
Transportation Corridor Agencies
125 Pacifica, Ste. 120 Irvine, California USA

Transportation Corridor Agencies The Toll Roads Terrible customer service and worse business practices Irvine California

*Author of original report: Somewhat better service

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I was recently in California for a job interview when i was prompted by my navigation to use a toll road (i was not aware it was a toll road until it was too late). I come to the booth and try to pay with a card but was informed that they dont accept credit cards (WHAT??) So i took a slip of paper from the lady at the booth saying that i have to pay it within a deadline which was impossible for me because i was out of town in a hotel without a comupter to use to pay the bill. I get home and try to call in to pay the bill and the number i was given to call prompts a message that says "sorry your call cannot be completed as dialed and hangs up" So i did some research and found a different number to call and got the same results. since then i have tried to call the numbers numerous times and a 6 dollar toll went to 50 and then to over 100 dollars and still no answer from this company.

I have put in a rebuttal and hope anyone that reads thisdoes as well. This situation is a show of unethical business practices from the toll roads and should not go unheard. I will still be willing to pay my original toll of 6 dollars but will not pay the additional charges as i made multiple calls and no one ever answered. 


This report was posted on Ripoff Report on 07/10/2014 03:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Transportation-Corridor-Agencies/Irvine-California-92618/Transportation-Corridor-Agencies-The-Toll-Roads-Terrible-customer-service-and-worse-busin-1161134. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
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#1 Author of original report

Somewhat better service

AUTHOR: Author of report - ()

So they dropped the fee down to 16 dollars and i payed it. I still think that the company is somewhat of a scam because of the fact that they dont answer their "customer service" line. However they at least had enough integrity to drop the late charges.

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