- Report: #767254
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Complaint Review: travelocity
travelocity I was told when I bought the travel insurance that "if for any reason you need to cancel just call and we will reimburse you less the cost of insurance" Internet
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well after speaking with people in the Phillipines, and asking for a US agent, I was bumped around to PA., TX., and finally WI.
the insurance company that actually insures the flight is not Travelocity but travel guard out of Wisconsin. Spoke with a cust relations agent by the name of Dan Schmit and he informed me that there are only a few legitmate reasons for a refund and he would send me the six page request for a refund.
at this point it looks like I will be out the whole amount of the flights from Bos to Cabo.
beware of Travelocity.....
This report was posted on Ripoff Report on 08/19/2011 01:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/travelocity/internet/travelocity-I-was-told-when-I-bought-the-travel-insurance-that-if-for-any-reason-you-nee-767254. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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