• Report: #698263

Complaint Review: travelocity

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  • Submitted: Mon, February 21, 2011
  • Updated: Mon, February 21, 2011

  • Reported By: bonnieb — westbury,N.Y. New York United States of America
travelocity
3150 sabre drive southlake, Texas United States of America

travelocity Unauthorized Card Use southlake, Texas

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Beware of Travelocity, I entered my card number and it was rejected by Travelocity twice.  I found out later that I has been double billed  WITH NO RESERVATIONS.  Finally got though to customer service after 45 minutes of being on hold.  There were communication issues, The person I spoke to had no knowledge of the transaction.  I asked for a supervisor (which was no help) and was told that no reservation booking under my profile could be found. I finally got to talk to the billing dept. and was told it would take a 11 days before the charges could be credited back to my account.  Now I can not
go on vacation because I don't have the funds and after reading some of the horror stories  about Travelocity, I doubt my money will be returned in 11 days. 

This report was posted on Ripoff Report on 02/21/2011 08:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/travelocity/southlake-Texas-76092/travelocity-Unauthorized-Card-Use-southlake-Texas-698263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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