- Report: #1074231
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Complaint Review: travers recounter
travers recounter scamed a hotel reservation Washington
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I made a "cancellable" reservation directly with a hotel (I thought). When i went to cancel it, more than a month before the reservation, I was informed by DoubleTree that I could not cancel it directly, but had to do it through Expedia. Expedia had no record of the reservation and there was no itinerary number to facilitate things. Access to a human at Expedia was nigh impossible without an itinerary # which I did not have.
Recent charges on my Amex card showed one from Travers Recounter for $275, nearly $70 more than the $109/night reservation I thought I made. AMEX is handling the issue and will see that the bill and reservation are cancelled. The DoubleTree people were very helpful and patient (when I began to lose it after 2 hours), Expedia was marginal, even though it seems that this fly-by-night operation is somehow affiliated with Expedia? Beware when no reservation # is sent - check immediately....especially if this organization is involved.
This report was posted on Ripoff Report on 08/08/2013 02:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/travers-recounter/Washington/travers-recounter-scamed-a-hotel-reservationnbsp-Washington-1074231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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