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Report: #1332648

Complaint Review: Tricoci University Libertyville -

  • Submitted:
  • Updated:
  • Reported By: Joann G. — Kenosha Wisconsin USA
  • Author Not Confirmed What's this?
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  • Tricoci University Libertyville USA

Tricoci University Libertyville Students MUST bring in clientele to perform X # of treatments in order to graduate - horrible treatment of students . . . Libertyville Illinois

*Author of original report: Spoke with General Manager and got satisfactory answers

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My granddaughter went to Tricoci for three months before dropping the program.  Tricoci will not release her transcripts to her new university so she can get her finanical aid, because they say she still owes them around $1600 for the "kit".  She was charged $7,000, taken from federal grants and student loans.  No money was ever dispursed to her for living/commute expenses.  She left the majority of her kit at Tricoci, but has not been given any credit.  Tricoci refuses to release confirmation of dates of attendance, needed by her current university and if this issue is not resolved will force her to have to withdraw from the Univeristy of Wisconsin where she has a scholarship.  Please note the following complaints: 1) students sent home - wrong color of shoes, etc.; 2) lost records of her hair cuts/treatments required for credit; 3) confusing instructions from teachers with degredating remarks; 4) stress on the salon floor bad enough to give her panic attacks (hands would visibly shake); 5)  chastized by teachers for not being agressive enough in selling products (retail signoffs required to pass); and 6) students were REQUIRED to sell product and bring in their own family and friends as paid customers (no reducted rate here) in order to get the "credits" needed to complete the program.

This report was posted on Ripoff Report on 10/11/2016 02:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tricoci-university-libertyville/tricoci-university-libertyville-students-must-bring-in-clientele-to-perform-x-of-treatm-1332648. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

Spoke with General Manager and got satisfactory answers

AUTHOR: - ()

POSTED: Thursday, October 13, 2016

After posting my account of how my granddaughter was having problems with Tricoci University, Libertyville, I reached out to corporate office and was referred to the Libertyvill General Manager.  She graciously listened to me and was very concerned with the other reports posted here.  She explained to me that there have been personnel changes at this location since my granddaughter attended.  Also, I share my concerns with her about the use of the students to booste sales on the salon floor.  She explained that sales is part of the business of the beauty industry and that the income from product sales and clientele services are not the focus of the schools educational goals.  I am now confident that Kate Sampson, General Manager, will address the concerns posted here and follow through with making the educational experience for these students much improved.  Thank you. 

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