- Report: #1166404
Report - Rebuttal - Arbitrate
Complaint Review: Trident University
Trident UniversityTrident University International 5757 Plaza Drive Cypress, California USA
Trident University Trident University International (TUI) Unethical Business Practices Cypress California
*UPDATE Employee: No wrongdoing by university
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This online school has serious Unethical Business Practices—motivated by financial gains without regard for students’ rights. Below are actual email exchanges between a student and the school’s financial aid representative.
Notice that the initial email from the financial aid representative implies that the student enrolled in a class and the email is simply a confirmation of that transaction, but that is actually not the case at all (TAKE A CLOSER LOOK).
From: Roxanne Diaz [Roxanne.Diaz@trident.edu]
Sent: Wednesday, July 30, 2014 11:55 AM
Subject: New course enrollment added[https://cnsss.trident.edu/public/emails/design_templates/template01/email_1_header.jpg]
This is to confirm your registration for the following course(s):
- Session Name: Fall 2014
- Course Number: DEL602
- Course Name: Leadership and Leader Roles in Education
- Units: 4- Tuition Fee: $3,600.00- Session Start/End Dates: October 13, 2014 / January 4, 2015
My next course starts 1/7/2015; so I am not aware of what you're referring to. My next financial aid disbursement is also scheduled for 1/7/2015.
I can only complete 2 courses per year for the next four years. If this schedule will not work for the university than please notify me immediately so that I can withdraw.
Dear Roxanne Diaz,
As a follow-up from a previous reply, I am shock! That TUI staff is allowed to make personal financial decisions for students without their consent. My course schedule combined with the financial aid award (disbursement schedule) clearly indicates summer 2014 and winter 2015 sessions.
How is it then that you, without my consent, can change my schedule? Not to mention the fact that you are not aware of my family and/or work schedules, or my academic objectives. I have dropped the course you personally selected for fall. In addition, I will seek counsel from federal and state agencies regarding this matter.
This school raised online fees and sent this email within the same week. $3600.00 is what they wanted even if it meant changing a student's schedule without consent or student knowledge.
This report was posted on Ripoff Report on 07/31/2014 10:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Trident-University/Cypress-California-90630/Trident-University-Trident-University-International-TUI-Unethical-Business-Practices-Cy-1166404. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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