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Report: #1324104

Complaint Review: Trinity Exchange Luxury Apartments - New Port Richey Florida

  • Submitted:
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  • Reported By: VGlass — Tampa Florida USA
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  • Trinity Exchange Luxury Apartments 1920 Spade Fish Blvd. New Port Richey, Florida USA

Trinity Exchange Luxury Apartments Greystar Management Company Retroactive Rate Increases and Posthumous Evictions New Port Richey Florida

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I am a former resident of Trinity Exchange.  When we had a dispute concerning the rent where my $1117 rent skyrocketed to $1800 ($400 was a pet fee for having a pet at my apartment for two weeks).  My rent check was returned to me saying it was a partial payment and a received a summons for an eviction within 5 days.  When I contacted the office saying the $1800 isbeyond my means they advised me to move out quickly to avoid the eviction.  I moved out on June 12 and the final eviction judgement was made on June 17.  What I have since discovered is that I should have responded to the summons, however when the staff assured me that the eviction would be vacated if I left immediately I chose to place all of my goods in storage and move out of the residence.   

I take responsibility for my error in judgement to accept the staff’s guidance without seeking legal advice.  My issue is that the staff misled me to think I could resolve this problem by simply moving out.  I know that there has been a push to get all of the tenants up to the full rent which is $1495 for my apartment but to do so by misleading someone that is 59 years old and disabled is reprehensible. 

I wrote to Bob Faith the President Greystar the management company for Trinity Exchange Aparments on July 25 and notified them that they have 3 violations in connection to my residency at Trinity Exchange apartments.

  1. Evicting tenants that have already vacated the property.  
  2. Evicting a tenant that was not a resident of the property and had not signed a lease.  My mother had planned to move with me but she had a stroke which prevented her from making the move to the second floor apartment.  Although she was a part of the original application she never signed a lease and she never resided at the property they evicted her along with myself.
  3. Increasing the rent retroactively without giving written notice.

I suggested we resolve the matter by having Trinity Exchange expunge the eviction and provide me with a residence at one of the other Greystar properties in Tampa since the eviction has made it impossible for me to rent.  I have been staying with family and friends hoping to have this issue resolved so that I can either rent a property or move into another Greystar community.

After several clarifying emails and my request to respond to what I thought were simple resolution strategies Monica Topicz responded on August 15 stating:

"Velina, I will send you a formal response later this afternoon.  Thank you.

 Monica Topicz | Senior Regional Manager | Greystar

4030 Boy Scout Blvd. | Suite 800 | Tampa, FL 33607

( 407.489.2480 cell | 7 813.887.3343 |*mtopicz@greystar.com"

 

I NEVER HEARD FROM MONICA OR GREYSTAR!

 

 

 

 

This report was posted on Ripoff Report on 08/23/2016 10:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/trinity-exchange-luxury-apartments/new-port-richey-florida-34655/trinity-exchange-luxury-apartments-greystar-management-company-retroactive-rate-increases-1324104. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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