• Report: #875242

Complaint Review: tronix country

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  • Submitted: Sat, April 28, 2012
  • Updated: Wed, May 09, 2012

  • Reported By: donald — brooklyn New York United States of America
tronix country
8001forbes place ste 211 Internet United States of America

tronix country sold us a 50" plasma tv that only worked for 5 hours, Internet

*Consumer Comment: Tronix does not even address the issue

*UPDATE Employee: Tronix Country's Response

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well its like this we called tronix country to get a 50" plasma tv and we did recieve the tv it worked for 5 hours then the tv went black we just got the tv on the 25 of april 2012  we called tronix company they didnt want to help us so we call the company name on the tv which is LG and they sent a repair man to see what the problem was the first repair man came thursday april 26 2012 and said they had to replace the i gues its called the mother board

so the repair man came back today april 28th 2012 and he still couldnt get a picture so now the repair man said he has to replace the panel of the tv we paid almost $800.00 on this tv and we still cant watch it for another week thats how long its gonna take to get fixed tronix country sent us a tv that only worked for 5 hours grrrrrrrrrrrrr tronix also promise us free gifts and we didnt recieved any of the free gifts yet i so mad  please help 

ty donald hildreth               kkathy458@msn.com


This report was posted on Ripoff Report on 04/28/2012 09:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/tronix-country/internet/tronix-country-sold-us-a-50-plasma-tv-that-only-worked-for-5-hours-Internet-875242. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Tronix does not even address the issue

AUTHOR: Richard - (USA)

What a shoddy outfit. They file a rebuttal and do not even address the issue. A canned written response maybe posted via someone from India? 
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#2 UPDATE Employee

Tronix Country's Response

AUTHOR: Tronix Country''s Response, Please R - (United States of America)

Tronix Country provides equal access to credit for all individuals, irrespective of past credit problems.

The companys proprietary no-credit-check system gives people a chance to get financing when traditional lenders wont. Our program is simple, all that we ask is you build a short consecutive payment history (without interruption) and we will finance your purchase. Tronix Country tries to give the very best service to all of its several hundred thousand customers.

If you believe the service you received from Tronix Country was not satisfactory, please send the company an email to info@tronixcountry.com. Please be sure to include your name, the best phone number you can be reached at and any other contact information that will help us identify your account. A representative will respond and address any concerns you may have. We even invite you to post the outcomes on this website, so other people can see how responsive we are and how we work with our customers.

We recognize the trust that our customers give us while establishing a payment history and we appreciate the opportunity they give us to serve them. We look forward to being responsive to all postings made by customers on this website.
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