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Report: #185863

Complaint Review: Tru-genix - Ultralife PM - Image - South Jordan Utah

  • Submitted:
  • Updated:
  • Reported By: magna Utah
  • Author Confirmed What's this?
  • Why?
  • Tru-genix - Ultralife PM - Image 857 W. South Jordan Parkway Suite 201 South Jordan, Utah U.S.A.

Tru-genix - Ultralife PM - Image Corp ripoff insider info; May be able to help South Jordan Utah

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My husband is an ex-employee of this rip-off company. He was only with the company for a very short amount of time, but knows first hand their rip-off schemes. Calls were both inbound and outbound. He was instructed to read a script that would breeze over details very quickly about a web fitness program. Often, customers were not aware they would be charged for this program. They were also automatically enrolled in a auto ship program. The majority of inbound calls were customers calling because there was a SECOND charge they were not expecting. The terms and conditions of the auto ship program were hidden within a hyperlink on the credit card info screen.

Basically, people were mislead intially when ordering in order for a SECOND charge to go through before they had a chance to cancel the autoship program. Refunds were generally denied for these people. If you have questions that I may be able to help with please post.

Brandy
magna, Utah
U.S.A.

This report was posted on Ripoff Report on 04/10/2006 12:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tru-genix-ultralife-pm-image/south-jordan-utah-84095/tru-genix-ultralife-pm-image-corp-ripoff-insider-info-may-be-able-to-help-south-jorda-185863. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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