• Report: #1039250

Complaint Review: truebicycles.com

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  • Submitted: Sat, March 30, 2013
  • Updated: Sat, March 30, 2013

  • Reported By: Thomas — Michigan
truebicycles.com
Pinckney, Michigan United States of America

truebicycles.com www.truebicycles.com Defective Tricycle - BAD CUSTOMER SERVICE! truebicycles.com Pinckney, Michigan

*REBUTTAL Owner of company: This report is totally bogus and false

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We ordered an electric tricycle on the Internet from the truebicycles.com and they did not pack it at all!!It arrived very late and damaged. We called them but we were informed that it is our fault.

How can it be our fault that they did not pack the electric trike at all?

All of the other sellers pack their trikes so why could not these people at truebicycles do that??

NEVER BUY ANYTHING FROM THEM.....NEVER......

GO WITH A COMPANY WHO DIRECT SHIPS THEIR TRCYCLE FROM THEIR OWN LOCATION!

This report was posted on Ripoff Report on 03/30/2013 07:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/truebicyclescom/Pinckney-Michigan-48169/truebicyclescom-wwwtruebicyclescom-Defective-Tricycle-BAD-CUSTOMER-SERVICE-truebic-1039250. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

This report is totally bogus and false

AUTHOR: True Bicycles - ()

This report is totally bogus and false.  We do not know who posted it.  Our trikes are shipped direct from our facility and insured against damage with the trucking company.  We ship the trikes boxed on a specialy made pallet for safty.  If a trike is deliverd damaged all a cistomer would have to do is refuse delivery with the trucking company.

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