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Report: #911194

Complaint Review: Trugreen - pottsville Pennsylvania

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  • Reported By: supercandy — Orwigsburg Pennsylvania United States of America
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  • Trugreen Pottsville, PA pottsville, Pennsylvania United States of America

Trugreen Won't let you cancel. Paid for treatments not ordered. pottsville , Pennsylvania

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Our son had brain surgery last March, so I called Trugreen summer of 2011 to tell them we would have to delay next couple of treatments.  Then my husband called in fall 2011 to cancel service stating we could no longer afford the service.  However, to our surprise we came home one day this spring 2012 and found a bill for a lawn treatment.  We called trugreen and asked why and they said they had no record of my call to the company and they said my husband didn't cancel the service.  We asked them:  "If the lawn wasn't treated from fall 2011 to spring of 2012 isn't that proof it was cancelled".  Then she said that it said on our file that we may start up again in the spring of 2012.  We paid for the treatment but are reporting to consumer affairs and made it clear that they are to never touch our lawn again.

This report was posted on Ripoff Report on 07/12/2012 03:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/trugreen/pottsville-pennsylvania-17961/trugreen-wont-let-you-cancel-paid-for-treatments-not-ordered-pottsville-pennsylvan-911194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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