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Report: #1199871

Complaint Review: Trulia - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Rachel — Madison Wisconsin
  • Author Not Confirmed What's this?
  • Why?
  • Trulia Nationwide USA

Trulia TOTAL SCAM!!! Can't believe they are still in business!!! Nationwide

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 Do not sign up with this company!! Biggest mistake ever, I was contacted by trulia via phone to talk about some advertising promotions they were having, and ended up talking me into a 200$ a month plan for 6 months, turns out a day later I started having buyers remorse so I looked up some info on this company and lo and behold every single review out there was horrible. Sensing I had made a mistake I called trulia numerous times to cancel and was met with rude, inconsiderate, hostile and snotty attitudes, I have never in my entire life have had this bad of customer service experience. Fortunely I had found out that ***if you send them an actual letter in the mail stating you no longer want services and mail it certified** they have to cancel your subscription, but you have to do it in certain timeframe after you sign up, I think it's 30 days but it does say in their terms of service policy. Well I found of a couple days ago they charged my account anyway, even after receiving my letter weeks ago. So I took all my copies I made of my letter and such and took it to my bank and explained what happened, thankfully as of today my account was credited back my $200. PLEASE do not do business with trulia all the Leeds I received were bogus and the advertising was subpar!!

This report was posted on Ripoff Report on 01/07/2015 02:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/trulia/nationwide/trulia-total-scam-cant-believe-they-are-still-in-business-nationwide-1199871. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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