- Report: #1121575
Report - Rebuttal - Arbitrate
Complaint Review: Trulia
Trulia116 New Montgomery Street, Suite 300 San Francisco, California USA
Trulia Miss leading, false account of item purchased San Francisco California
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Trulia, sells ad space for Realtor's to advertise. I purchased 100% on a zip code. No where does it say they have changed there ads to allow 2-3 Realtor's to advertise on the same page. For years they charged 2-3 times what other sites charge and there reason was only on Agent per listing. I purchase the entire zip code for advertising and it still was well over 2 times what I pay for on another site that has done very well for me. Now this time I wait for the ad to go live and they have 2-3 agents on the page with every agent check marked to get the same lead. So now not only am I paying to advertise to possible home buyer's.
But I am competing against the clock to call these possible buyer's first. I work all day with clients. Thus I can not set beside a computer waiting for a lead to come in to call in seconds to be the first person to call them. I called them on the issue. There responce is we just changed this a few weeks ago. If you don't like it we can cancell futur billings but we will not refund the 6 months we charge your card for all ready. I pay monthly with the other companies. They bill my card every month. They billed me for 6 months at one time. WOW. Then they said we can change you to another zip code if you would like. No I don't want this type of advertising. Not in any zip code.
This report was posted on Ripoff Report on 02/06/2014 05:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Trulia/San-Francisco-California-94105/Trulia-Miss-leading-false-account-of-item-purchased-San-Francisco-California-1121575. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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