- Report: #1120663
Report - Rebuttal - Arbitrate
Complaint Review: Trutester
Trutester544 CELERON STREET Pittsburgh, Pennsylvania USA
Trutester, Dustin Mercer Very dishonest Pittsburgh Pennsylvania
*Author of original report: More proof of dishonesty
*REBUTTAL Owner of company: Rebuttal To Connie Deputy
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This device did not work for me. After behaving very unprofessionally and yelling at me and hanging up on me, Mr. Mercer reluctantly agreed to give me a refund, less a 15% restocking fee. When he refunded the amount, it was nowhere near what I paid less 15%. He claimed the device was damaged. It was not damaged. Then he charged me for a "rental fee" as well! I am now going to have to go to the trouble of disputing this with my credit card company. I feel this company is not only unprofessional, but also extremely dishonest.
This report was posted on Ripoff Report on 02/03/2014 07:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Trutester/Pittsburgh-Pennsylvania-15221/Trutester-Dustin-Mercer-Very-dishonest-Pittsburgh-Pennsylvania-1120663. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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