Complaint Review: Truwest Credit Union - Phoenix Arizona
- Truwest Credit Union 5136 E. Roosevelt St. Phoenix, Arizona USA
- Phone: (855) 878-9378
- Web: www.truwest.org
- Category: Banks
Truwest Credit Union Deceptive Advertising - Advertise rates for 0-63 months, but lowest rate only available for 36 months Phoenix Arizona
They advertise a low rate (1.84%) for auto loans on their website, for 0-63 months.
What they don't tell you anytime until they have run your credit report and you are ready to close is that the lowest rates are only available up to 36 months. Even if you have excellent credit, the lowest rate for more than 48 months is 2.75%. I consider this deceptive since you fill out the online form and there is no way to find out the "real" rates until they have already queried your credit score, which negatively impacts your score if you decide to go somewhere else.
Clearly a bait-and-switch.
This report was posted on Ripoff Report on 09/22/2014 10:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/truwest-credit-union/phoenix-arizona-85008/truwest-credit-union-deceptive-advertising-advertise-rates-for-0-63-months-but-lowest-1178417. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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