Received cold call from Joe howser on 12/8/2011 inquiring if we had any outstanding receivables. I told him we do C.O.D. only and we had an issue with our customer not being able to pay for the product on our agreed delivery date. Joe replied that they could help and even looked up our customers credit history. He told me that they were very risky and I should act immediately. I agreed, he then sent me the contract with an incorrect name. After telling him the name was incorrect he re-sent the contract but never required a signature.
They immediately began to harass my secretary while were were in the midst of doing payroll, demanding the information right away as if she had nothing else to do. When she was done with payroll she sent them the info. Tucker albin then called my customer and attempted to arrange a solution. Tucker albin then called me and said the customer was ready to comply and would accept shipment on the week of the 12th. I explained to tucker albin that we shut down the entire facility on 12/23/2011 until 1/03/2012 for Christmas and new years. I also explained that we were already behind schedule and it was going to be difficult to ship all the product to our paying customers on time. They said they understood. A few days later I received a harassing phone call from another tucker albin associate informing me that I was interfering with their attempt to collect, he was
extremely rude, so rude in fact that I hung up on him. He called back and I explained to him that HE was interfering with my business and that I couldn't send one of my delivery trucks to deliver to the customer who originally couldn't pay without delaying the shipment of one of my customers who were in good standing.
On Friday the 23rd of December, after we had our employee Christmas party we shut the facility down about 12:30pm. On 1/4/2012 I received another harassing phone call from tucker albin telling me that I breached the contract for client interference and I had to pay $466.29 that SAME day or they would file suit against me and my company. He also informed that what I did was indeed a felony in the state of Texas and they do this stuff for a living. He then hung up on me. Obviously not wanting a felony I paid them that day. He then said thanks and I won't be receiving any more menacing phone calls from them.