- Report: #1093863
Report - Rebuttal - Arbitrate
Complaint Review: Tuffy's Auto Service Center
Tuffy's Auto Service Center1325 Ansborough Ave. Waterloo, Iowa USA
Tuffy's Auto Service Center not honest about cost. I was over-charged Waterloo Iowa
*Author of original report: telephone & employee give different prices
*REBUTTAL Owner of company: Invoice Was Exact Cost Quoted
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I recently went to Tuffy'59 s for a wheel alignment. while talking to the man behind the desk he told me that if they only had to adjust the "tow", that the alignment would cost around $50.
When they were done with the work they charged me $77.59 & THEN proceeded to explain to me tht they could not adjust the "camber" because the cambers were tack-welded & therefore could not be adjusted. I was told in the beginning that if they did not have to adjust the cambers the price would be around $50 therefore I feel that I was unjustly over-charged!
Needless to say I will never do business with Tuffy's again & I strongly suggest that anyone who does business with this company in the future beware of how much you are charged.
This report was posted on Ripoff Report on 10/22/2013 04:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tuffys-Auto-Service-Center/Waterloo-Iowa-50701/Tuffys-Auto-Service-Center-not-honest-about-cost-I-was-over-charged-Waterloo-Iowa-1093863. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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