ED Magedson – Founder
turbotax threw us under a bus atlanta Georgia
I used the turbotax recommended companies for my fees and the company turbotax sent us to for a (free) direct deposit account through netspend... someone noone knows who put the wrong account number on the direct deposit information.
SBBT sent my money to netspend netspend is holding it hostage I have filed a report with the FBI. I fully expect others to be in the same boat and welcome all inquiries about a class action suit for this nonsense.
Turbotax set this up. Turbotax refused to allow me to file until I had entered the account number where I wanted the funds to be deposited. Then SBBT refused to allow me viewing access to the direct deposit information until they had already disbursed funds. They say that isnt true but I can prove it. Now SBBT has supplied a trace number for the original transfer but that is all.
I am left with no recourse as netspend apparently doesnt have to answer the phone... ever. Netspend does have a corporate office in austin texas though. so maybe i should take a ride over there.
This report was posted on Ripoff Report on 02/15/2014 03:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/turbotax/atlanta-Georgia-30315/turbotax-threw-us-under-a-bus-atlanta-Georgia-1123850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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