- Report: #1078450
Report - Rebuttal - Arbitrate
Complaint Review: Turning Pointe Physical Therapy
Turning Pointe Physical Therapy315 W 9th ave spokane, Washington USA
Turning Pointe Physical Therapy Turning Pointe PT Fraudulently bills for services not recieved, falsifies documents spokane Washington
*Author of original report: Do not do business at Turning Pointe Physical Therapy
*REBUTTAL Owner of company: Clarification
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Attended Turning Pointe physical therapy for a work related injury that has caused many other health problems. The physical therapist was great however the receptionist, owner and billing employees were anything but great. Upon issues with my health from the injury I gave plenty of notice to cancel my appointment.
Turning Pointe charged me a fee for a late cancel that I did not know anything about. I did not receive any information on when and why this occurred, I did not sign anything agreeing to this crazy fee. Sick and confused I canceled all future appointments with them. The owner and receptionist were very rude and angry that I took my business elsewhere.
I received information from L& I that these outrageous lies were sent by the owner and a receptionist who both falsified billing documents to labor and industries and falsified that there were more fees that I owed, however the bill they sent does not reflect that. I have witness statements to these facts and phone records from one of their own employee, a physical therapist apologizing for how they treated me and handled this situation. Do not do business there as they will rip you off when you’re injured!
This report was posted on Ripoff Report on 08/23/2013 12:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Turning-Pointe-Physical-Therapy/spokane-Washington-99204/Turning-Pointe-Physical-Therapy-Turning-Pointe-PT-Fraudulently-bills-for-services-not-rec-1078450. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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