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  • Report: #927218

Complaint Review: turntable basics

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  • Submitted: Tue, August 14, 2012
  • Updated: Tue, August 14, 2012

  • Reported By: Denis — Ottawa Ontario Canada
turntable basics
lexington St-Paul, Minnesota United States of America

turntable basics turntable parts St-Paul, Minnesota

*REBUTTAL Owner of company: This belt was backordered and has been shipped

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 warning: I ordered a turntable belt for a technics phono and I never received the belt and they debit my visa.This company never answer his email.

This report was posted on Ripoff Report on 08/14/2012 02:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/turntable-basics/St-Paul-Minnesota-/turntable-basics-turntable-parts-St-Paul-Minnesota-927218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

This belt was backordered and has been shipped

AUTHOR: Turntable Basics - ()

Turntable Basics has served more than 50,000 customers in the last 12+ years.  I stock more than 300 products and from time to time, some items are backordered.  In the past, when orders are backed up and production, packaging and shipping all need to completed, email has been allowed to fall by the wayside.   This is a one person operation, and there usually are not enough hours in the day to remain caught up on daily and long-term business tasks, particularly during times when the house or the car have required extensive repairs.  I would like to convey my most sincere apologies for this lapse in judgment.  Customer communications has been moved to the top of each day's priority list.

 

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