• Report: #1142027

Complaint Review: Turntablebasics

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  • Submitted: Sat, April 26, 2014
  • Updated: Sat, April 26, 2014

  • Reported By: Sheeba — Portland Oregon
Turntablebasics
550 N Lexington Parkway St Paul, Minnesota USA

Turntablebasics Ripped off, no response, and they have my expensive part St Paul Minnesota

*Author of original report: Received item, finally

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Turntablebasics sells turntable parts and accessories. They also rebuild idler drivr rubber wheels. I sent them my Garrard 301 idler wheel on Jan. 27th along with the $44 payment. They claim 3-4 weeks rebuild time. After 7 weeks and no idler wheel I sent an e-mail, it took them 2 weeks to respond, claiming it was still being repaired. I waited 3 more weeks and sent another e-mail, no reponse. I sent a 3rd e-mail, asking them to forget the repair, just send me back my idler wheel. No response.

So I did get a chargeback on my credit card, but Turntablebasics still has my Garrard 301 idler wheel. A replacement new idler wheel will cost me $150 plus shipping from England. If I lived near St. Paul, Minnesota, I would get just go get it back, but I don't live anywhere near Minnesota.

Please, do not patronize this company.


This report was posted on Ripoff Report on 04/26/2014 07:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Turntablebasics/-St-Paul-Minnesota-55104/Turntablebasics-Ripped-off-no-response-and-they-have-my-expensive-part-St-Paul-Minneso-1142027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Received item, finally

AUTHOR: Sheeba - ()

Idler wheel finally received, took 12 weeks. Much too long, especially with so little communication.

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