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Report: #239337

Complaint Review: TVAddicts.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Euclid Ohio
  • Author Confirmed What's this?
  • Why?
  • TVAddicts.com www.TVAddicts.com Internet U.S.A.

TVAddicts.com False advertisement/ no customer support/ RIPOFFS internet

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I ordered "Scrubs" boxset of seasons 1-6. When ireceived them they were in good condition, but the cases look a bit dodgy like the front pictures could have been printed up on a computer. Also i got 17 discs in 3 large cases, only about half of these discs actually play on my DvD player. I also tried to play them on other DvD players but they still did not play. The discs that did play contained all of the same episodes, which might i add were all out of order. Disc one started with episode 17. Then disc 2 wouldnt play, then disc 3 had the exact same stuff (episodes, and extras) on it. When i wrote them an email no one evver responded. So i tried to call they werent open after 2pm. So when icalled at 11am the next day, the phone stayed busy for almost an hour. So i went online for their Live Support. The person who helped me seeme like a child when they were typing, making typos and being very inconsiderate. She kept trying to push for me to not get a refund but for an exchange. She kept persisting that their DvD's are region free and play on any DvD player worldwide, which obviously they dont. Finally she told me i could get another set of DvD's sent to me free of charge, and they will send a prepaid envelope to send back the faulty DvD's...This i have to see, imstill waiting on these DvD's in the mail along with this so called-prepaid envelope. I will let you know what happens...By the way with shipping an handeling they cost $140.00...

Chris
Euclid, Ohio
U.S.A.

This report was posted on Ripoff Report on 03/16/2007 05:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tvaddictscom/internet/tvaddictscom-false-advertisement-no-customer-support-ripoffs-internet-239337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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