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Report: #1324650

Complaint Review: Twin Home Experts - Van Nuys California

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  • Reported By: Paul — CHINLE Arizona USA
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  • Twin Home Experts 7243 Woodley Ave Van Nuys, California USA

Twin Home Experts failed bathroom remodel Van Nuys California

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We had a terrible experience with The Twin Home Experts.  We hired them to remodel our bathroom after the old plumbing needed to be replaced.  The foreman was licensed as a plumber, not a general contractor, and we failed to recognize that in the contract. 

He was unable to execute our planned remodel.  He wanted to run copper pipe up the front of our house where it would be visible as one approached the front door.  His workers tarred the bathroom vent outlet on the roof making it another obvious eyesore.  They didn’t seal the shower properly and had to redo that step.  We finally stopped the job when they wanted to pull up the shower tile because they had laid it so unevenly. 

The foreman acknowledged the poor workmanship and they were willing to forgive the rest of the bill ($12,000) on the condition that we would never speak about our experience.  We declined to sign this second contract and the owner, Jim Schalke, threatened to turn us in to collections.  We foolishly paid the contract before consulting a lawyer. 

Then we hired someone else to finish the remodel.  We paid more than twice the expected amount to remodel our bathroom because of (1) our failure to scrutinize the initial contract, (2) our failure to seek legal counsel prior to paying the bill, (3) the workers’ incompetence, and (4) the owner’s lack of integrity.  As a result, our family was displaced from our home for weeks and it will take months or years for us to repay our debt.

This report was posted on Ripoff Report on 08/25/2016 05:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/twin-home-experts/van-nuys-california-91406/twin-home-experts-failed-bathroom-remodel-van-nuys-california-1324650. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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