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Report: #869832

Complaint Review: TWO DROPS OF BEAUTY MEDSPA - Gilbert Arizona

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  • Reported By: Ripped off — Gilbert Arizona United States of America
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  • TWO DROPS OF BEAUTY MEDSPA 875 N GREENFIELD Rd Gilbert, Arizona United States of America

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I'm feeling ripped off and foolish.  I can overlook a lot of things despite having to overlook poor customer service which was what I started out with for 8 weeks but that is not why Im writing.  I purchased a Groupon for $189.00 for 40 units of Botox. When I finally got an appt, the person at check in started a sales pitch about buying an extra 50 units of Dysport for $219.00 and a $50 mail in rebate. She told me my price after rebate wopuld be $150.00.  Math is math and the accurate amount is 169.00. I assume they think if they lower the price people wont think to do the math. Ok, that is beside the point. There was another woman who took me to my room and had the EXACT same sales pitch about how I would benefit from 50 u of Dysport. It is amazing that these women who aren't nurses were certain that I did not purchase enough units of Botox (40 is a lot and I dont have many wrinkles) as she too went o nwith the cost, rebate etc. They were reciting the exact same script. 50 units being the magic number. The nurse came in and sold the same idea! I foolishly agreed. Heres what is upsetting me. I spent a total $400.00 which is more than what I spend without having a Groupon. There has been no effect whatsoever. My face is very flexible.  The bottles the nurse was drawing from had their lids removed and who knows what was really going into my face. NOTHING has changed, the Botox nor the Dysport has taken. Ive had both of these services many times and have never experienced this.  I have seen many poor reviews with people stating the exact same thing, that their botox didn't take. The nurse also left the room to go make more Dysport, she was gone for a long time but I did not see what she was placing in the syringe.  Usually the provider will show you the bottle but in this case they did not and again, they were wide open and she did not take them from the fridge as it was sitting out on the counter. She'd apparently had been drawing from it all day because she came to the end of the Botox as well so she ran out of both products while I was in her chair. I am sick over this. I usually do my homework.

This report was posted on Ripoff Report on 04/17/2012 09:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/two-drops-of-beauty-medspa/gilbert-arizona-85234/two-drops-of-beauty-medspa-2-drops-of-beauty-stay-away-gilbert-arizona-869832. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 UPDATE EX-employee responds

TWO DROPS OF BEAUTY CLOSED

AUTHOR: Manager - (USA)

POSTED: Monday, January 09, 2017

TWO DROPS OF BEAUTY CLOSED

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#2 Consumer Comment

Patty Marvel

AUTHOR: Fan - (Virgin Islands (US))

POSTED: Thursday, April 19, 2012

I agree with my co Two Drop fan. Recently at the event where we not only purchased the deals but saw the add of Phoenix Best Kept Secret in Town. This place is a true jewel. With another office on the way it makes me shiver every time I see valleys great offices experience simply bad problematic patients like the one above. They are everywhere. And talk like they know for sure what they are saying, clearly not this young gal.

Owned a medical Chiropractors office ourselves and are sick to our stomach the kind of patient that Groupon brings. Pure "low" sorry to say but true. Maybe you guys should be more selective about your clientele, you already have a great one. Keep these "cat ladies Away"

In the mean time we will enjoy the wonders that you do in our faces and skin every time . Keep up the good work Two Drops you made a believer out of me. Thank you guys!

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#1 Consumer Suggestion

Do your homework!

AUTHOR: Fan - (Virgin Islands (US))

POSTED: Thursday, April 19, 2012

Hello There reading about your experience I definitely had the urge to reply. Been going to Two Drops for over a year now and I am absolutely in love with this place. Not only was I a Groupon Hooper I was also a victim of a Plastic Surgeon very well known in the valley who had made my face uneven with a bad Botox injection. After a long time of not injecting came across Groupon and decided to purchase, Went in to Two Drops and not only where they Very informative. The Whole entire Med Spa Staff from the Dr.'s to the Nurses are very professional.

I was only sold what I needed, But I have to agree that they also offered me over what I came for, Only because it was a great deal and it would not be good busyness to not let the client know.... ( It sounds like this is what they offered to you as well). If you do the Math your 16something is adding tax to your products which most places do for Toxins and rebates. In reality it is a heck of a deal $2.99? wow. Coming from groupon mentality this seems expensive but in reality it is a great deal. 40 units in most cases is enough but not if you love banking great deals like me and my girl friends that also purchased extra for the rainy day.

About the bottles being open. We all know that a Bottle of Toxins will never be open for each and every single patient because these bottles come with plenty units for several patients. As far as going out and taking long before bringing in more...Think about it...(Diluting?) your units..that even you mentioned she ran out of? Its amazing to me with the amount of patients that Two Drops of Beauty sees only to find a few web reviews negative on this place.

That only tells me that people like you are everywhere but God they are not many.  If you where injected read your paperwork and notice that it takes time for your units to kick in up to 2 weeks. So if you are looking at mirror and expecting units to work after 2 days...Just shows you are a "new-be" in this or definitely wrinkled. I can assure you the product works and it is diluted to specifications.  As it works for me my gals  and hundred of patients who have been doing this for years.

Way to go Two Drops... Good luck with these patients who talk as if they know so much of what they are talking about. Groupon Generation....Bah!
See you soon for our next appointment.

;0)

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