- Report: #429970
Report - Rebuttal - Arbitrate
Complaint Review: TWX*People/Best Buy ,Time Warner Subscriptions
TWX*People/Best Buy ,Time Warner Subscriptions75 Rockefeller Plaza, New York, New York U.S.A.
TWX*PeopleTWX*People/Best BuyTWX*People/Best Buy ,Time Warner Subscriptions Disingenuous Business Practice & Fraud 75 Rockefeller Plaza New York New York
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I called TWX back in June and was told the first charge would be reversed. I am now getting my business books ready for my accountant and during the reconciliation process I noticed that there was no credit and there was second charge. I went through the lengthy call-in process (about 20 minutes) and spoke to a woman, Angela, who refused to credit me saying that I have been receiving the magazine for the past seven months. I explained to her "yes" but it is my wife's subscription from the school fund-raiser. She said that her subscription has not started yet because mine auto-renews itself. I did not get anywhere with her so now I am seeking your help. This angers me because I work hard for my money and TWX is able to take it so easily from me.
This report was posted on Ripoff Report on 03/02/2009 02:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/TWXPeopleBest-Buy-Time-Warner-Subscriptions/New-York-New-York-10019-6908/TWXPeopleTWXPeopleBest-BuyTWXPeopleBest-Buy-Time-Warner-Subscriptions-Disingenuous-B-429970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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