- Report: #794209
Report - Rebuttal - Arbitrate
Complaint Review: txmt.org
txmt.org811 N. central expressway plano, Texas United States of America
txmt.org Texas Motorcycle Safety training Never explained that you can get kicked out within 30 minutes of starting to learn/ride until we were actually ON the bikes ,and no refund either, plano, Texas
*Consumer Comment: To Jim's response
*REBUTTAL Owner of company: "The Student Was Asked To Leave The Class Because"
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They failed to mention that perhaps you should be familiar with driving manual or that you should be prepared to ace some motorcycle actions within 30 minutes and if you don't, your time is over and you go home and no refunds.
The instructor gave ONE demonstration. If I asked him questions to make sure I was doing it right, he would down talk me and say "The easiest step to do, you can't do". Even after down talking me, he would not answer my questions to assure me that I was doing the steps correctly.
It wasn't till I was actually ON the motorcycle that the instructor mentioned that I could get kicked out if I didn't complete the steps in 30 minutes. He just randomly started telling me something like "You're not doing this right, you may just have to leave". I was confused and overwhelmed and eventually he told me to leave. I did improve within minutes because I had asked a classmate. But my effort went unnoticed by him and I had to leave with no knowledge, no learning, no license, and without my money's worth.
The classroom/lecture instructor was not bad. I had no problem with the classroom portion.
This company's website was not clear on simple suggestions. If I had known that I would have to learn hard moves within 30 minutes in this "Beginner's Course", I would not have wasted my time and money attending. Instead, I would have made sure that I got private lessons of some sort. Also, if I knew I should be familiar with standard, I would have taken this into consideration more carefully. But I guess that's their business, to be unclear about the details and pocket my money without an effort.
This report was posted on Ripoff Report on 11/01/2011 05:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/txmtorg/plano-Texas-75074/txmtorg-Texas-Motorcycle-Safety-training-Never-explained-that-you-can-get-kicked-out-with-794209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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