- Report: #445321
Report - Rebuttal - Arbitrate
Complaint Review: TXU Energy
TXU Energywww.txu.com Dallas, Texas U.S.A.
TXU Energy Customer service for Texas based company is in Central America, bad support Dallas Texas
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they want their money but don't want to work for it...i am goping to contact the PUC and file a major complaint pver very poor customer service. TXU needs to go back and read their own Customer Bill of rights #2.
I recieved a letter from their VP of customer Care but you cannot respond to her because they show no phone number or email address....I believe she is a make believe name. the Customer care people cannot find a number for her. Her name is Angela Guillory. No one know her at Customer Care Center.
Pearland, tx resident
This report was posted on Ripoff Report on 04/20/2009 07:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/TXU-Energy/Dallas-Texas-75265/TXU-Energy-Customer-service-for-Texas-based-company-is-in-Central-America-bad-support-Dal-445321. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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