Complaint Review: U-Haul - Nationwide
- U-Haul Nationwide USA
- Phone:
- Web: http://www.uhaul.com
- Category: Moving Companies
U-Haul outrageous increase in charges Nationwide
*UPDATE Employee: U-Haul has competitive prices.
The price of U-box pod increased by almost 100%.
For the same amount of money other companies offer BIGGER, MORE SECURE boxes and white glove service.
Do not book moving services with U-Haul while you can get better service with someone else. I have just contacted other companies and almost every one offered BETTER AND CHEAPER SERVICE.
This report was posted on Ripoff Report on 07/16/2014 09:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/u-haul/nationwide/u-haul-outrageous-increase-in-charges-nationwide-1162703. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
U-Haul has competitive prices.
AUTHOR: bird junction - (USA)
SUBMITTED: Sunday, July 12, 2015
I am a nieghborhood U-Haul dealer that has a reputation for helping people- including taking reservations and assisting in getting the lowest price for the customers' needs. This includes asking alot of questions, listening , and giving alternatives: including what equipment is needed to save on time and miles and accomplish their move. For example, we can suggest a trailer if the customer has a hitch if the trailer will fit what they move and if the amount of moves "back and forth" between places does not add up too much in time and gas in thier own vehicle. And U-Haul IS the only nationwide rental business that offers cargo trailers- both enclosed and open- unlike Penske or Budget that do not have trailers.
ALSO the customer needs to have times within his rental that his help will be able to help him load the trucks, trailers, or car haulers: and U-Haul has a network of 7 days a week locations all over the country, and these include dealers that are happy to help you (as acustomer) intothe establishments, evenopen Sundays like Hardware stores, party supply stores, gas stations, and myself---a pet shop (wierd as it is) with all the U-Haul term and prices.
Also when I set up a reservation you are talking to a "real person" within the United States that understands tour individual geography and habits ; and in addition we can help you price by date of peak rates, and even make a "price match" o One-way rates.
For anyone that makes a statement that generally mentions a "higher price" then common sense has to kick in here. You will get what you pay for in the "self moving" industry if and only if you eduacte and research your move. Yes a U-Box is expensive if it moves your merchandise including price of transport (like the gas you would add yourself) and including storage availability. But at my location the scenario includes more self -movers because people still want as much control over their belongings and most my customers have their own network of families helping them pack and drive....which I admire and appreciate thier stories! God bless U-Haul and America on the move just after this Fourth of July---2015.
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