Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1119597

Complaint Review: u haul - Ottawa Ontario

  • Submitted:
  • Updated:
  • Reported By: Peter.Holmes — Ottawa Ontario
  • Author Not Confirmed What's this?
  • Why?
  • u haul 383 Coventry rd Ottawa, Ontario Canada

u haul u haul stole my money!! what a scam Ottawa Ontario Canada

*UPDATE Employee: U-Haul Cares

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I rented a trick from uhaul and they charged me an extra $187 for nothing. So here is my uhaul experience. I rent a truck they try and give me one with a broken tail light. Probably so they can charge me for it on return. So I ask for a new oneSo they hand me keys to a new one and say this one is good to go, I start it up is on a quarter tank. So I inform the guy I'm not paying foot a full tank on returning it. He signs my paper work and informs the last at the front desk that it was given to me on a quarter tank. I return it with a this tank because I'm a nice guy. The person I hand off the vehicle to say I'm good and won't be charged for the gas. The next day I'm charged not only for the gas but for the rental of another vehicle!! Lol. It's been two weeks I've talked to four people from uhaul and they all flat out refuse to give me the $187 extra they've charged me. I've been told a manager will contact me but in two weeks no one had tried to call me. If this is not bad enough everyone I talk to has meet me with hostility On the phone. Talk about insult to injury.

This report was posted on Ripoff Report on 01/30/2014 12:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/u-haul/ottawa-ontario/u-haul-u-haul-stole-my-money-what-a-scam-ottawa-ontario-canada-1119597. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

U-Haul Cares

AUTHOR: Maria p. - ()

POSTED: Tuesday, February 04, 2014

 

My name is Maria Palmisano and I am with U-Haul International. I apologize for the inconvenience you experienced with your U-Haul transaction. I would like the opportunity to research your concerns further to find out who your concerns have been assigned to for resolution. Please provide me with your name or the name of the lessee listed on the rental agreement if not yours. I’ll also need to know the date of your rental and the address of the U-Haul location you rented from along with your contract number if available. You can send the information to me at maria_palmisano@uhaul.com. It is only from communication with our customers that we realize what programs are working and what areas need attention. Thank you and I hope to hear back from you soon.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now