• Report: #884610

Complaint Review: U Haul

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  • Submitted: Fri, May 18, 2012
  • Updated: Fri, May 18, 2012

  • Reported By: Leshonna B — Sacramento California United States of America
U Haul
East Sacramento Sacramento, California United States of America

U Haul Uhaul Regional Office The company took 207.00 off my card for a tire that went on flat that I was covered for because I had insurance on the truck that I rented I been calling a woman named Charlotte for three day Sacramento, California

*Consumer Suggestion: Little light on details

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I rented a Truck from U haul on May 7 2012 when returning the truck the tire causght a flat. I called road side assistance they told me i was covered under the insurance and not be held responsible. on May 15 2012 u haul Charged my visa card 207.00 I knew this charge was made as a mistake. I called the Regional office to speak to a woman name Charlotte who placed the charge on my card. for three days my call was not returned and was told no one else in the office can help me. I should have not been charged this 207.00


This report was posted on Ripoff Report on 05/18/2012 10:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/U-Haul/Sacramento-California-/U-Haul-Uhaul-Regional-Office-The-company-took-20700-off-my-card-for-a-tire-that-went-on-f-884610. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Little light on details

AUTHOR: Chad - (USA)

You didn't include a lot of rather important details, like if you were doing a one way rental, your origin/destination, your mileage, what size truck, etc. $207.00 could easily have just been your rental amount with their insurance.
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