- Report: #1127842
Report - Rebuttal - Arbitrate
Complaint Review: U-Promise
U-PromisePO Box 55555 Boston, Massachusetts USA
U-Promise UpromiseUpromise by Sallie Mae U-Promise - Unreliable - Con-Artist - Incompetent Boston Massachusetts
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
This is an unusual rip-off by U-Promise! It is also VERY clever.
I signed up a few years ago for E-Rewards which is a division of U-Promise. I have taken SEVERAL surveys over the years in exchange for payment. When I first signed up, I was given .50 on the dollar to take surveys on-line in my spare time. When I have a few dollars saved up, I would then transfer my Reward Dollars from E-Rewards to U-Promise and then receive a check in approximately 4 weeks. This is barely acceptable but tolerated as 4 weeks is not an inordinate time to wait for a check.
Unfortunately, now U-Promise is only rewarding me approximately .40 on the dollar and this is how it works:
First, you request your reward dollars be transferred to your U-Promise Account. This takes approximately 5 to 6 weeks. Then, your U-Promise account lists your money as "Pending". This takes another 8 - 10 weeks, then you can request a check which takes another 8 - 10 weeks!!! Seriously??? As of today, March 3, 2014, my money has been pending since December 5, 2013!!! When I called U-Promise to ask about this, there is no one there that is from the United States, even though Sallie Mae is an American program. The gentleman with a heavy accent tells me that he is escalating my matter which will take another 30 days!!! Really???
U-Promise, this is such a dirty, low down and underhanded way to treat your customers who are working hard and giving your money for nothing!!!
If this is not a Rip-Off, I don't know what is.
Anyone else out there experiencing the same thing?
This report was posted on Ripoff Report on 03/03/2014 10:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/U-Promise/Boston-Massachusetts-02205/U-Promise-UpromiseUpromise-by-Sallie-Mae-U-Promise-Unreliable-Con-Artist-Incompeten-1127842. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.