• Report: #132934

Complaint Review: UAMC/ UNIVERSAL AMERICAN MORTGAGE COMPANY

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  • Submitted: Sat, February 26, 2005
  • Updated: Tue, August 08, 2006

  • Reported By:Houston Texas
UAMC/ UNIVERSAL AMERICAN MORTGAGE COMPANY
450 GEARS ROAD SUITE 625 HOUSTON, Texas U.S.A.

UNIVERSAL AMERICAN MORTGAGE COMPANY THIS COMPANY DID A BATE AND SWITCH ON ME CONCERNING INTREST RATES AND LIED ABOUT IT AND HAVE NO CONCERN FOR YOUR FEELING HARD AND COLD HOUSTON Texas

*UPDATE Employee: This report was written by someone who listed to the wrong people and didn't pay attention to the right ones.

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well were do we begin it all started in november of 2004 when we put, $1000.00 dollars of earnest money down and then we filled out a lengthy application and waited and waited before you know it i was calling calling the loan people at uamc, and no response

nothing from anyone no good faith est and then the builders sales person teresa poindexter introduced me to a young aroagant egois mortgage sales person in early January 05 and he really pissed me off by telling me i didnt know what i was talking about so i ended conversation with him told him not to contact my wife or me due to his cockyness figure he must have been new gives his company a bad name

then the person who was his manager called me i did not want to talk to him either was kinda upset with the last jerk at uamc so i called other finacial companies and me like a stupid dumb ass listen to teresa who by the way plays nobody's side nor does not even care she is just out to get her money b.... well thats how i feel at this moment (she said if i would give them another chance so i talked to trey bell and we discussed the matter i thought it was resolved they had given me a intrest rate of 6.87 arm which i did not like so they changed it to 6.37%

and mr bell and i went over the numbers and everything was set less than a week in november to feb so i struggled at last minute to get off of work to go sign all the paperwork at title company and to see a intrest rate at 9.87% hands up i just walked away from the table nor was i gonna do this again we picked the carpet, we picked the brick, the counter top, the floor and now we cannot even move into it because the made it impossible for me to refinance after 2yrs the lock me for 25years in a not that would make me pay $10,000.00 if i refinanced now if my real estate agent was not there i would have been introuble ...

then trey bell had the nerve to call me and say i have never had anyone walk away from the table before well think we were gonna pay full price and then useing the lennar mortgage company to try to get and extra 3 points the screw me over they think because we are hispanics they can take advantage it really peeved me to think they could do that i have a good faith est in my hands as a matter of fact i have both of them and neither of them have 9.87% on them they have 6.37% and thats all i remember talking to mr bell about most brokers and lenders stated that lennar makes good homes but their lending company is in real bad shape ...

they need lots of changes and to learn that bait and switch is illeagal and i will take this further because they pissed me off real bad they will learn from this mistake as for me i will never buy a lennar home again or use their lying stealing cheating company again .. they put a bad taste in my mouth...

Mark
Houston, Texas
U.S.A.


This report was posted on Ripoff Report on 02/26/2005 12:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/UAMC-UNIVERSAL-AMERICAN-MORTGAGE-COMPANY/HOUSTON-Texas-77067/UNIVERSAL-AMERICAN-MORTGAGE-COMPANY-THIS-COMPANY-DID-A-BATE-AND-SWITCH-ON-ME-CONCERNING-IN-132934. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

This report was written by someone who listed to the wrong people and didn't pay attention to the right ones.

AUTHOR: Private - (U.S.A.)

This report is completely inaccurate. This borrower was told and provided good faith estimates for a 1 lien loan. he then decided he wanted to liens, so one was provided, in accordance with his credit qualifications. he was approved and ready to go. His realtor who had no knowledge of the mortgage business gave him some information that was completely inaccurate. Mr. Bell and his loan officer did everything possible to accommodate this person and help him get into the house he picked and designed. It had nothing to do with race...his qualifications was based on credit. A truly educated buyer/borrower would know that a 2nd lien is always higher than the 1st with regards to the 2nd. the 6.37% applied to his 1st lien and the 9.87% applied to the 2nd. when the UAMC employees tried to explain this to him, he didn't want to hear it. They tried to help you!
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