Complaint Review: UBA United Benefits Advantage - naperville Illinois
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- Author Not Confirmed
- UBA United Benefits Advantage 1620 bond street, naperville, Illinois United States of America
- Phone: 888.255.4989
- Web: www.unitedbenefitadvantge.com
- Category: Telemarketers
UBA United Benefits Advantage UBA fraudulant bank account charges naperville, Illinois
*UPDATE Employee: Dear George in Paramount, CA
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While checking my bank account online last week i discovered a charge of 39,95$ and another payment of 24,95$ for a purchase from a company called UBA, the strange thing is I have never heard of such company, never received any products of services from them, I even dont know what services they offer.
So after trying to call the phone number mentioned next to their name in the bank transaction I got a reply that their offices are closed, for the past week I called on every hour of the day and night, I get the same reply.
The internet was a big help, as soon as I googled their name all is mentioned almost everywhere is scame and ripoff reports, and also after geting 3 different phone number that belongs to the same company no body answers.
one of the numbers that belongs to them is 866-491-2180, this number calls me every day, constently and they keep on calling many times until I answer the phone they ask for my name and as soon as I reply they HANG UP, this is very rude, the most annoying thing is that every time I call this number no body replies.
With the help of internet I come to know that when they call me asking for my name and I reply, this is the verbal approval they need to keep on charging me, my biggest problem now is I'm unemployed, and looking for a job, this phone blackmail is creating a crisis for me every time the phone rings, I'm not replying to phone for job interviews because it might be them.
With all the ripoff report filed against this company I noticed a patern, they always reply that they got their victims info through a thrid party, and they are an anti identity theft company, this raised few questions that I must ask:
1- how come an anti identity theft company use such deviant & deceptive ways to acquire business leads?
2-what kind of service they offer if it's so hard to get a hold of them, it's almost impossible to contact them?
3-how they charge a customer without his written or even verbal consent?
4-the great reputation they are building for them selves as a world first calss ripoff company, how is it helping?
This report was posted on Ripoff Report on 03/17/2010 12:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/uba-united-benefits-advantage/naperville-illinois-60563/uba-united-benefits-advantage-uba-fraudulant-bank-account-charges-naperville-illinois-582094. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Dear George in Paramount, CA
AUTHOR: Edwin v - (USA)
SUBMITTED: Monday, June 28, 2010
My Name is Edwin Velazquez, and I am an employee with Consumer Benefit Services, Inc., we are located at 1620 Bond Street in Naperville, IL 60563.
I would like to take this time try to answer your questions and explain who we are & what we do. Hopefully this will help to bring a clearer understanding about us and eliminate any suspicions you have with us.
At Cbsi we design and customize membership programs that offer a wide selection of discounted benefit services. Our programs and services are only sold to separate third-party businesses.
Cbsi does not Bill, Solicit, or Telemarket our programs & services to consumers. Through our Customer Service Center we solely provide the programs discounted services to the program members enrolled.
Our customer service representatives only answer in-bound calls from program members who are attempting to use the services offered within their program. The third-party businesses provide their program(s) to their customers as an added benefit for free or they market their program(s) to consumers as an opportunity to join their club.
Therefore, we are not responsible for the manner in which the third-party businesses have chosen to market their programs. All Membership Billing, Enrollment, Registration, Cancellation are handled solely by the third-party businesses who own the program.
United Benefit Advantage is not an independent business; it is a discount membership program that offers a wide variety of legitimate discounted services.
Listed are a few of the services offered in the United Benefit Advantage program: Online Shopping Service, Family Legal Network, Online Travel Service, Discounted Movie Tickets, Online Restaurant Certificates, Interstate & Local Moving Services, Online Famers Market.
Cbsi is a Better Business Bureau Accredited business with an (A+) rating. If you have a moment please visit our link, http://www.bbb.org/chicago/business-reviews/marketing-programs-and-services/consumer-benefit-services-in-naperville-il-88259022
We want to ensure that all of your issues are resolved as soon as possible. If you were unable to resolve this matter, please call us at 1.888.255.4989 and a representative in our customer service call center will assist you and verify the status of your membership.
At that time, our representative can determine the third-party business responsible for your enrollment into the United Benefit Advantage program. We can then connect you with them so you can address your complaints directly with them for further resolution.
Sincerely, Edwin O. Velazquez
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