Complaint Review: Ubisoft - Internet
- Ubisoft Internet USA
- Phone:
- Web: https://www.ubisoft.com/en-US/
- Category: Computer Software
Ubisoft Sold me a game that does not function and requires otherwise unnessecary software to launch, will not refund because reasons Internet
Ubisoft sold me a game for $60 that shows only a black screen that does not respond. Furthermore, they forced me to download a launcher that does little more than advertise. This was completely unnessecary, as I downloaded the game in question, Far Cry 4, through a far superior launcher that Ubisoft themselves posted their game for sale on.
When I navigated to their support website to request a refund, I was greeted by text declaring that they cannot refund downloaded purchases, essentially meaning that I just wasted $60 of hard-earned money.
I am highly dissatisfied with how Ubisoft conducts business. I will not be purchasing another Ubisoft product.
This report was posted on Ripoff Report on 11/20/2014 12:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ubisoft/internet/ubisoft-sold-me-a-game-that-does-not-function-and-requires-otherwise-unnessecary-software-1190166. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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