• Report: #949518

Complaint Review: UFAN

  • Submitted: Tue, October 02, 2012
  • Updated: Sat, January 19, 2013

  • Reported By: Elaine — SACRAMENTO California United States of America
UFAN
1490 STONE POINT DRIVE sTE 100 ROSEVILLE, California United States of America

UFAN KRISTIN CRONE-CEO of UFAN The company charged me over the AGREED flat fee & said I did not pay for the Lis Pendes of $500 & tried to trick me into paying AGAIN ROSEVILLE, California

*REBUTTAL Owner of company: UFAN Bankruptcy

*REBUTTAL Owner of company: Fees according to written agreement

*REBUTTAL Owner of company: Fees according to written agreement

*REBUTTAL Individual responds: UFAN Complaint

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I have paid UFAN a total of $3500 and they told me I owe $750 more & said I have not paid the $500 for the Lis Pendes.  I was sent a login to check on my case as it was in process. So I did not want to go through all my e-mails to find the log-in info so I did a quick search and put UFAN into the browser to come up with all the e-mails received & sent.

By some glicky chance to my benefit one can see below that the e-mails I sent 9/30/12 "7:36pm" & on that same date at 7:14pm gave me & the whole wide world to see that Kristin Crone the CEO of that business was overcharging me and still is trying to get me to pay $750 more.

Look how in the
second part below shows that "payment of $500" has been verified. She could care less if I lose the house or not. She is a total ripoff & I e-mailed her to tell her that I want ALL MY MONEY BACK after the only e-mail received from her was this:

Monday, October 1, 2012 9:54 AM
Could the case be under a different name?  Perhaps a spouse or relative?  

Kristin

On Sep 29, 2012, at 5:10 AM, Lynn **** <(((email redacted)))> wrote:
I forgot my login & password. Please send.
Lynn ****
7:36 PM
Fw: NOTICE OF TRUSTEE'S SALE
...20120919143215-07'00' Microsoft Office Word 2007 Page 1 of 6 UFAN Legal Group, PC Dba United Foreclosure Attorney Network 1490...the amount billed surpasses the agreed flat fee(s). Because UFAN is waiving its right to amounts billed in excess of the litigation...
With Lynn **** - Folder: Inbox - More from Lynn ****
 Lynn ****
7:14 PM
Fw: litigation
D:20120604162003-06'00' UFAN Unlawful Detainer Retainer United Foreclosure...0 (using IJG JPEG v62), quality = 90 UFAN Legal Group, PC DBA: United Foreclosure...payment of the $500 has been verified, UFAN will prepare the Lis Pendens within 48...
With Lynn **** - Folder: Inbox - More from Lynn ****


CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 10/02/2012 12:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/UFAN/ROSEVILLE-California-95661/UFAN-KRISTIN-CRONE-CEO-of-UFAN-The-company-charged-me-over-the-AGREED-flat-fee-said-I-di-949518. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 4Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

UFAN Bankruptcy

AUTHOR: Kristin Crone - ()

This is partially correct.  UFAN Legal Group, PC filed Chapter 11 bankruptcy on December 18, 2012.  The bankruptcy was converted to Chapter 7 bankruptcy in January 2013.  UFAN Legal Group, PC closed and is not in business as of the date of filing.  I personally (Kristin Crone) have been handling client cases for as long as possible to give all clients ample time to find new counsel.

As UFAN is closed,  it is not accepting new clients and you cannot retain services there. 
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#2 REBUTTAL Owner of company

Fees according to written agreement

AUTHOR: Kristin Crone - ()

Might I add that key portions of the text from the correspondence have been . . . ed out.  For instance, the exerpt about the waiver of additional costs actually says that should your bill exceed the flat fee paid, UFAN has agreed to waive the excess due and stick to the flat fee agreement.  I certainly does not say that UFAN is charging more than you agreed because it established a flat fee.

In the second communication, it read:
Once the $500 payment has been verified, the lis pendens will be prepared and sent to you for recording. 
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#3 REBUTTAL Owner of company

Fees according to written agreement

AUTHOR: Kristin Crone - ()

If this person were to attach a copy of the fee agreement they signed with UFAN, you would see that the fees charged were exactly as described in the written agreement.  Furthermore, the fees in the written agreement were discussed with this particular client exhaustively before signing.  This client agreed to the fees and then did not want to pay them and tried to get out of them.  Then they posted this very nasty and unfounded report. 

Furthermore, UFAN did put them in a case and showed ample proof of this fact.
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#4 REBUTTAL Individual responds

UFAN Complaint

AUTHOR: [email protected] - (United States of America)

UFAN Foreclosure Legal in Northern California has filed for Bankruptcy on December 16, 2012.  They ultamately will file chapter 7 after now they have filed Chapter 11.  Cristine Crone had practically failed all her clients.  Advise to everyone:  Do not seek legal representation with this firm in attempting to protect your home.  I also almost lost my home with these people.  I had to do all the work with my bank to save my home.  The only time they would call you is when they want money to pay their fees.  Never a call or letter advising their work on the case.  Also I advise all that have been hurt by UFAN to file a complaint with the bar association in CAlifornia in attempt to have all associates with UFAN dis barred.  My information from another source told me that Foreclosure prevention attorney mills can rake in close to a billion dollars in fees.  What happens then, is that the attorney will pocket as much money as they can and hide the money in an offshore account.  Then they will battle all govenrmental authorities and private law suits until they are in the clear or they have finished their jail time.  Afterwards, then they go back to their hidden funds and enjoy their lives.

They really do not have to practice law anymore and they would not care.  They have exploited their clients and the system and can go on living life.

The only way you can get back at these people is to file a complaint now and hope that they are prevented from hurting anyone from this point forward.

Its up to you to try to make a difference.  We still live in a wonderful and just country.  Stop these entities from taking advantage of the system in place.



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