- Report: #1113574
Report - Rebuttal - Arbitrate
Complaint Review: Ultra Mobile
Ultra Mobile2140 Dupont Hwy, Camden DE 19934 Camden, Delaware USA
Ultra Mobile Ultra.me No Service Camden Delaware
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I decided to try Ultra Mobile, the first month no problem, on 12/30/2013 I paid ULTRA for January 2014, I very seldom use the phone, January 04 2014 I was going to make a call, no service, I called Ultra Mobile support on the cell, I was told by the support person I had used all the minutes,
I told him no way but he would not listen to anything I said because Ultra does not make mistakes, yea right, I only lost $19.00 because Ultra said I was out of minutes, also I said d**n, and the support hung up on me for using profanity, this is a good way to get rid of a customer if you do not want or can not explain why, just hang up on them for profanity, and I really think, a lot of people says D***, when the service was just paid, and the phone was turned off.
My advice is do not sign up with Ultra.me, find a good service, to provide your call phone carrier, I don't care for MetroPCS, but that is who I went with, after Ultra turned my service off, at least MetroPCS has never canceled my service or hung up on me for saying D***
This report was posted on Ripoff Report on 01/07/2014 10:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ultra-Mobile/Camden-Delaware-19934/Ultra-Mobile-Ultrame-No-Service-Camden-Delaware-1113574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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