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Report: #1131977

Complaint Review: Umoris - Studio City California

  • Submitted:
  • Updated:
  • Reported By: Barbara — Sumter South Carolina
  • Author Not Confirmed What's this?
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  • Umoris 11271 Ventura Blvd #712, Studio City, California USA

Umoris Hydroderm 800-218-406515820 Euclid AveChino, Califonria 91708 both are wrinkle scams, do nothing, say easy return but won't Hydroderm has no e contact Studio City and Chino California

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Both these companies use written manipulation to sell a product that does nothing.  They send one month's supply as a "sample,"but the consumer must cancel in two weeks.  This is obviously a ruse on the off chance that busy people think they have a month and miss the deadline then are stuck w/the cost which is extreme.  Umoris has e mail so I was able to contact the company to stop further delivery, but apparently there is no return of the "sample" which ends up costing $4.99 for postage and $98.11 for a worthless product.  Interestingly, they do not send out a second product for the $98.11.  The consumer ends up paying for the sample, nothing more.

I am hearing impaired; I have a cochlear implant and hear well in person but cannot hear on the phone.  Hydroderm apparently has no e mail.  I have a CapTel phone but it is inadequate for business.  They put $79.95 plus postage on my Visa.  I wasted time at the bank, but they can do nothing until I have contacted Hydroderm.  Now I will have to change my credit card to get a new number as I do not trust either of these companies not to use my card again.  

Don't we have laws against scams like this?  No company should be able to put a charge on a consumer's card without advising the consumer first.

This report was posted on Ripoff Report on 03/19/2014 05:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/umoris/studio-city-california-91604/umoris-hydroderm-800-218-406515820-euclid-avechino-califonria-91708-both-are-wrinkle-sca-1131977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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