- Report: #1153302
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Complaint Review: united airlines
united airlines lost luggage houston texas
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On Feb 19,2014 i arrived at PSP to catch my flight from PSP to LAS to SFO. After waiting 1 hour to board my flight they cancelled the flight due to mechanical issues. My flight was due to leave at 1030am and arrive in SFO at 230pm. I was on a business trip and I had meetings that day. I went up to the podium to see what they were going to do. They put me on standby. Finally they got me on a direct flight. When they pulled my luggage they said they would make sure my luggage would go with me. That did not happen. When i finaly arrived in SFO my luggage was not there. I filed a report of missing luggage. I sent in all the required paper work and kept getting the run around by both the agent in INDIA and TX. I was told it would take 10-12 weeks to settle my claim.
12 weeks passed and I get this letter saying they were not going to settle and they were sorry that my luggage was lost and could not be found. All my business suits/ work clothes etc including my unveristy books were in my luggage. My total loss was over 2400.00 and United wont settle. This is 2 times united has lost my luggage in SFO.
This report was posted on Ripoff Report on 06/09/2014 12:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/united-airlines/Houston-Texas/united-airlines-lost-luggage-houston-texas-1153302. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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