I have been dealing with this company for a very long time and they are the rudest people I have ever dealt with, making threats and harassing who ever answers the phone. This company had two locations that I used all the time to make my payments. One near my work and the other near my home. When I went to make my payment to my surprise both locations were closed with no forwarding address posted. Of course since I wasn't able to make my payment they were calling me because now it was late. I explained that I went to make the payment as I usually do at their office but they were closed. At that time they told me that I would have to send my payments to California that they didn't have offices here anymore.
Since that time when I tried to make a payment the person that I was dealing with assumed that because I only had a couple more payments left that I would pay the whole thing off with my income tax check which he did suggest but I did not agree to. So the payment that I sent which was my regular amount was rejected because it was put into the notes that I would be paying off the loan and they wouldn't take anything but the full amount. They told me that my car has been charged off their books already and it wont be on my credit report either.
I have not heard from them for some time now. I still owe for my car, less than $1000.00. I need to know what to do about getting this taken care of once and for all and getting the title to my car. The problem with this company is you never talk to the same person. When you make arrangements the person you talk to must not put it in the notes because a different person will call you again the same day or the next day to harass you.