• Report: #815836

Complaint Review: United Benefit Advantage

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  • Submitted: Fri, December 30, 2011
  • Updated: Fri, December 30, 2011

  • Reported By: artistdeb23 — Fayetteville North Carolina United States of America
United Benefit Advantage
3509 Virginia Beach Blvd Virginia Beach, Virginia United States of America

United Benefit Advantage What is the Advantage of Being Taken Advantage of by United Benefit Advantage??? Virginia Beach, Virginia

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I'm still trying to make sense of what just happened to me.  I was making a call to Time Warner and was on hold for what seemed forever and this fella came on the line and offered me a free trial to some consumer services I wasn't even interested in. I was annoyed with and I just kept telling him to please just pass me through that I had been waiting for over 30 minutes. He kept on insisting that he would as soon as he got my credit card information and assured me that I could call and cancel at anytime within 30 days. I asked for the 800 number to call he gave it to me and then we were disconnected. I was upset at myself for what I had just allowed to happen and thought Ill take care of it later, so I dismissed it. So I called back the cable
company and started all over again. I was having trouble with my interception because of the storms in the area. So the next day I called to cancel that trial offer with the telephone number the fella had given me.

The next month I saw the statement again on my bill and called SMS back to tell them it was still on my bill and had them cancel it. I had a confirmation number and everything. I failed to check the next months statement for the charges, thinking everything
was fine. This happened in June, and so it is now December and just happened to notice a charge of $39.95 on my account and knew there shouldn't be anything on there for that amount. Then I back tracked to see if it was a reoccurring charge and found that it was, so I immediately called my bank to see where it originally came from. Well come to find out it started in June under a
different company name SMS now called Shop club but was for the same amount and same telephone number. So I filed a dispute with my bank. They told me they can only credit me for 2 months. So that company stole $240 from me.

I only work part-time and I recently had to move to a cheaper place closer to work because my hours have been cut. I have been
careful in watching my spending and now come to find out I have been taken advantage of by a telemarketer has really hit home hard. This seems to be a common occurrence through the email, internet and the telephone these days. I want to report this because I am sure I am not alone and wanted to let others know about this fraudulent company.

This report was posted on Ripoff Report on 12/30/2011 10:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/United-Benefit-Advantage/Virginia-Beach-Virginia-23452/United-Benefit-Advantage-What-is-the-Advantage-of-Being-Taken-Advantage-of-by-United-Bene-815836. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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