• Report: #1131803

Complaint Review: United Car Exchange

  • Submitted: Wed, March 19, 2014
  • Updated: Wed, March 19, 2014

  • Reported By: cruzin — North East Pennsylvania
United Car Exchange
P.O. Box #504 Iselin, New Jersey USA


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THESE GUYS ARE A TOTAL FRAUD and I suspect all the positive reviews are written by them. THEY WILL NOT SELL YOUR CAR. they take your ad and list it in "many premium sites" (this is what I was told over the phone.) The truth is they list it in 20 or 30 sites that no one ever heard of or shopped for cars on. These are all free sites that they probably set up for the purpose of carrying out the hoax. THEY WILL NOT REFUND YOUR MONEY! the guy that sold me my listing told me "if your car doesn't sell in 90 days, we will refund your money minus like a $20 administrative fee." sounds fair enough. but it is a total lie. they will not refund your money if you are a private seller, if you have more than one vehicle listed with them, or if you fail to meet their many other exclusions. Bottom line is basically nobody qualifies. but just in case you do qualify for a refund, they will refund you $100 less than what you paid as an administrative fee. Their return policy does not state all these exclusions, it merely says "Additional Terms of Sale apply. " These terms in their entirety probably limit everyone from receiving a refund. Also it will cost you a few bucks to get a notarized copy of the title which is required to get your refund. You also will have very hard time reaching anyone to talk to. I tried 25 times in 2 days and never once did they answer. I left a message that they were supposed to contact me, but they never have. BOTTOM LINE: YOUR CAR WILL NOT SELL, YOUR MONEY WILL NOT BE REFUNDED, AND THEY WILL END UP WITH $200 OF YOUR HARD EARNED MONEY!

This report was posted on Ripoff Report on 03/19/2014 08:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/United-Car-Exchange/Iselin-New-Jersey-08830/United-Car-Exchange-TOTAL-LIE-HOAX-FRAUD-WILL-NOT-REFUND-MONEY-OR-SELL-YOUR-CAR-Iselin-Ne-1131803. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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