- Report: #1079487
Report - Rebuttal - Arbitrate
Complaint Review: United Cash Loans
United Cash Loans3531 P St NW Miami, Oklahoma USA
United Cash Loans Fraud, ID theft, banking regulation violation Miami Oklahoma
*Author of original report: Excuse the second post...
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United Cash Loans is a bit different from most of the other payday loan places out there. These guys will find your bank information somehow--either by buying information from other loan businesses or hacking, I'm not sure which--and will send you a "loan" without your knowledge. Then they'll start taking money out of your account to pay for it, and that includes the interest and fees.
What happened to me was that I had one day spotted a deposit of $300 in my account from UCL. I asked my bank--Academy Bank of Colorado--if this was an error and they replied that it was not. I tried to contact the 800 number on the statement but received no answer over four attempts. I called my bank back and asked if they could return the deposit to wherever it came from and was told "we don't do that."
What to do now? This being the second time someone had fraudulently accessed my Academy Bank account (with their tacit approval, despite proof of illegal activity) I closed my account with Academy and explained why. Academy, ever worthless, replied that as with the prior incident, it must have been my fault for letting them do it so this wasn't their problem. UCL refused to answer their phones. I closed the account and walked away.
Later, I received calls and letters from both Academy Bank and UCL about this matter. UCL never answered but obviously got the messages as they e-mailed me (yeah, they had that, too!) a link to reset my password so I could make payments. Here's the kicker: when I went to their website, I had to type it in manually. In neither my Windows nor my Ubuntu systems, in neither Firefox nor Internet Explorer, was any history or cookie to indicate I'd ever visited their site. That was all the proof I needed that they had gotten my information from some other online loan processor.
Eventually, I got Academy to understand what happened and they were "gracious" enough to zero out the account and write off the $155 in overdraft fees that United Cash Loans incurred.
I reported this to the IC3 department (www.ic3.gov) and I urge anyone with a similar complaint to do likewise. Attached will be a copy of the letter I faxed to them which has all the details you need.
Be warned, though, this business is run by the Miami Tribe of Oklahoma, and as a sovereign Indian nation, your local attorney general is going to have a tough time doing anything, if they're inclined to do anything at all in the first place. Go to the IC3 instead.
This report was posted on Ripoff Report on 08/27/2013 11:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/United-Cash-Loans/Miami-Oklahoma-74354/United-Cash-Loans-Fraud-ID-theft-banking-regulation-violation-Miami-Oklahoma-1079487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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