• Report: #511887

Complaint Review: United Gold Direct

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  • Submitted: Mon, October 19, 2009
  • Updated: Tue, February 02, 2010

  • Reported By: S.smith222221 — Cheyenne Wyoming USA
United Gold Direct
2945 Townsgate Road, westlake village, California United States of America

United Gold Direct unitedgolddirect.com, adam blaser, corey harrison, americoast financial, michael blaser, united gold direct llc, ugdllc Beware of the Scam and These Crooks! Buyer Beware! westlake village, California

*Consumer Comment: United Gold Direct is Great !

*REBUTTAL Owner of company: Report is a Hoax!

*REBUTTAL Owner of company: We have no record of this Allegation.

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United Gold Direct Doesn't Deliver! They charged my credit card and did not deliver the gold.  And the silver I received cost $37, nearly 70% higher than their competition, United Gold Group (http://www.urcgold.com/)

I heard United Gold Direct from a guy at work. I called their office, and ended up buying gold to be shipped to my home. They told me it would take a few weeks.

After a few weeks and no gold, I started calling them to find out where my shipment was. I called many times but my rep Corey Harrison wouldn't call me back, so I got concerned and decided I wanted to cancel. My account executive Corey told me that 4-6 week waits are typical. Since no one would call me, I went on right to the Better Business Bureau.  They Don't Have a Better Business Bureau!!!!  After several calls and complaints with Adam Blaser, I was told that they do not offer refunds.  I began my research of Adam Blaser and I found out that he has a long history of ripping people off!

I was so hurt that I trusted them and they have not deliver the gold. They ripped me off royally because they could get away with it

I sent an email to Adam@UnitedGoldDirect.com, but he wrote me back stating that "My order was still being processed".

I was so upset I called the "state of california" to complain, and it turns out they had numerous calls about the United Gold Direct. This made me even more worried that I had been ripped off.

So I called some other gold companies, like United Gold Group (http://www.urcgold.com/) about this thing, and they told me they're not having any problems getting gold, so I feel like United Gold Direct is lying about my gold and just took my money.

The name of this company should be United Fools' Gold! I would recommend anyone to steer clear of doing business with this company. They might look good on paper, or have a good website, but bottom line is they don't perform, and they sure as hell don't deliver. My next step is to take legal action against Corey, Adam Blazer and the United Gold Direct!  Next time buy from a reputable company like United Gold Group.


This report was posted on Ripoff Report on 10/19/2009 09:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/United-Gold-Direct/westlake-village-California-/United-Gold-Direct-unitedgolddirectcom-adam-blaser-corey-harrison-americoast-financial-511887. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 2Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

United Gold Direct is Great !

AUTHOR: C.Johnson - (United States of America)

Wow, I saw this exact posting, copy and pasted from another company on this site from an earlier date! Looks like someone is jealous. Your Numbers Are All Wrong False Person. I myself, became a client of United Gold Direct in Oct 09' around the same time of this original report, and I paid $19.65 per silver ounce. United Gold Direct is great! So hard to find good business practices these days with all the competition, who knows who to buy gold from. I called United Gold Direct to rollover my previous 401k and as simple as 1,2,3 they guided me through the process step by step. Even today I get follow up calls. Feels good to know a company is right by my side. I had such a wonderful experience that I referred my brother in law to take physical delivery of gold and silver through a cash position. They honored the special advertised right on their home page, "For a Limited Time Only, Silver $0.99 cents over Spot Price" As a thank you for repeat business through another client, United Gold Direct sent me free gold and silver that I received 9 business days after his purchase. This company says what they do, and does what they say. If you are looking for a long lasting relationship, Call United Gold Direct. Tell them Chad sent you.
C. Johnson
Schertz, Tx. 78154
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#2 REBUTTAL Owner of company

Report is a Hoax!

AUTHOR: United Gold Direct - (USA)

After a thorough investigation, we have concluded without a doubt that this allegation is nothing more than a disgruntled competitor envious of how we exceed our customers expectations by delivering metals in a timely manner and at competitive prices. Furthermore, this alleged report posted by SSmith222, is strikingly similar to other reports filed against other companies, specifically report #456210 filed in March '09 and report #465545 filed in August '09. Who knows how many other false reports have been filed by this person. We are disturbed that people in our industry will stoop so low to fraudulently disparage another company in their industry rather than focus on their own customers experience.
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#3 REBUTTAL Owner of company

We have no record of this Allegation.

AUTHOR: United Gold Direct - (USA)

At United Gold Direct, we put our clients first and we are dismayed to learn about this allegation posted to "Rip-Off Report." We have reviewed this allegation and not only have we not found any issues that match this allegation, but we are yet to find a client or even a telephone call that originated from Cheyenne, WY. We do not tolerate any misconduct within our organization and we would like to further research this issue. We encourage the person who posted this report to call our offices at (888) 502-3222.
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