- Report: #971498
Report - Rebuttal - Arbitrate
Complaint Review: united parcel service
united parcel service55 Glenlake Parkway NE Atlanta, Georgia United States of America
united parcel service UPS False Claims of Weather for Failed Deliveries Atlanta, Georgia
*Consumer Comment: Shameful ignorance.
Upon contacting UPS I was told it was due to weather conditions in Seattle so there is no guarantee.
The reciever confirmed the weather was fine so I double checked with UPS to see if the package may have been held up somewhere else where poor weather conditions would have an impact. I was told again that it was marked delayed due to weather after it reached it's destination city, when I informed them the weather was fine they replied by saying "we have our own planes so even if you choose to fly we may not, or if you decide to drive, we may not."
Thank you UPS for making FEDEX my 2nd choice now in carriers when I cannot use USPS.
People make mistakes, but UPS doesn't they just lie.
This report was posted on Ripoff Report on 11/19/2012 03:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/united-parcel-service/Atlanta-Georgia-30328/united-parcel-service-UPS-False-Claims-of-Weather-for-Failed-Deliveries-Atlanta-Georgia-971498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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