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  • Report: #315327

Complaint Review: UNITED READERS SERVICE

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  • Submitted: Thu, March 06, 2008
  • Updated: Sat, December 10, 2011

  • Reported By:FORT LAUDERDALE Florida
UNITED READERS SERVICE
P.O BOX 771747, LAKEWOOD, Ohio U.S.A.

UNITED READERS UNITED READERS SERVICE, I CANCELLED MY ORDER ON THE PHONE WITH A CUSTOMER SERVICE REP AND THEY TOLD ME I COULDN'T MY ORDER. I TOLD THEM DON'T SEND ME ANY MAGAZINES AND THEY DID ANYWAY. LAKEWOOD Ohio

*Consumer Comment: Better business

*UPDATE Employee: Cancelation of Magazines

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I called the company and spoke to a customer service rep within a 10 day period to cancel my order. She told me I could not cancel my order and I told her I cant afford to pay that amount a month since I don't have a job. She told me that she can't do nothing for me. So I told herm they will not get paid and she said it will go toward your credit report. United Readers are a rip off company and I will like them reported again. Thank You

Ronald
FORT LAUDERDALE, Florida
U.S.A.

This report was posted on Ripoff Report on 03/06/2008 11:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/UNITED-READERS-SERVICE/LAKEWOOD-Ohio-44107-0067/UNITED-READERS-UNITED-READERS-SERVICE-I-CANCELLED-MY-ORDER-ON-THE-PHONE-WITH-A-CUSTOMER-S-315327. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Better business

AUTHOR: alias - (United States of America)

This company is NOT accredited through the BBB. See link below:

http://www.bbb.org/cleveland/business-reviews/magazine-sales/united-readers-service-ltd-in-lakewood-oh-3241/

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#2 UPDATE Employee

Cancelation of Magazines

AUTHOR: Readersservicetsr - (U.S.A.)

I've been working for this company for a little while now. Most of the people that we get to take the Promotion ask in advance "Well can I cancel". The tsr at that point should tell the customer that they have to stick with us for the full term because we prepay the publishers for the magazines so that we can guarantee the price won't change. If your not comfortable with that then just tell them nevermind I don't want the magazines thank you anyway I don't want to make a 4 year commitment. And if the call is from my office then the tsr or supervisor will thank you for your time and say bye. its not hard to say no to us. We get it all day. (LOL) And we are accredited with the BBB if anyone that thinks this is a scam would like to look it up. They will see that We've been with the BBB since we started in 1972. Thank you for your time to read this. Have a good day.
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