- Report: #1079862
Report - Rebuttal - Arbitrate
Complaint Review: United Reservation Services
United Reservation Services13601 Preston Rd Dallas, Texas USA
United Reservation Services Free Airfare for Attending Seminar is a Scam Dallas Texas
*Author of original report: scam: a dishonest scheme; a fraud
*REBUTTAL Individual responds: I CAN BE REACHED ANYTIME
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My wife and I were invited to attend a United Reservations Services presentation with the promise that we would receive 2 free roundtrip tickets plus hotel stay just for attending. We attended the presentation, received our vouchers, and mailed them in the next day. They were returned from "Amart Travel and Incentives" over a month later, having been "declined", with the following reasons:
- NC: Was not received via certified mail.
- NO$: Failure to send in the required deposit.
Of course, we were never informed we needed to send them via certified mail, nor were we told a deposit was required (which is interesting considering it is for free travel).
I contacted URS via phone, and I was told I needed to contact the regional sales manager responsible for our seminar, which I did - a Mr. Brandon S. Vidal, Director of Owner Services and Customer Relations, United Reservation Services, LLC, 1.800.994.0539 Office Direct, 214.850.8262 Cell, email@example.com. The conversation I had with him was quite interesting, as he first tried to somehow connect his service in the United States Marines with these free vouchers that we never received, I guess because he felt the fact that he was a former Marine would somehow soften the blow that I did not get my free travel as promised, which had no relevance at all to the converasation or problem at hand. I did get him to finally admit that the "Smart Travel and Incentives" company was not a reliable business, whereupon he promised to email me a new place to apply for the free travel.
The email I received directed me to another travel deal provider called "Extreme Travel Deals" out of 23219 Stringtown Road # 223 Clarksburg, Maryland 20871. This deal required we send in a $69 deposit per person to "activate" our travel, after which time we would be asked to send in another additional $99 per person to cover "fees and taxes". That didn't seem like "free travel" to me. After doing a quick internet search and discovering they were being investigated by the Better Business Bureau for deceptive business practices, I decided not to send them any money, but instead replied to Mr. Vidal from URS asking for alternatives. I receieved no responses.
My advice would be to avoid any seminars from URS promising free travel, as they will not honor their word.
This report was posted on Ripoff Report on 08/28/2013 12:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/United-Reservation-Services/Dallas-Texas-75240/United-Reservation-Services-Free-Airfare-for-Attending-Seminar-is-a-Scam-Dallas-Texas-1079862. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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